Adult Education FAQs

Questions for All Users:

First Time Logging In 

If you have never logged in before please go to this link (ae.ket.org) and type in your email address as your username and the temporary password Changeme1 (case sensitive) in order to log in. 

When you first log in you will be asked to:  

  • change your password  
  • complete several demographic questions (all the boxes with a red exclamation point).  
  •  click “Update Profile” at the bottom of the page 

Forgotten Password or Username

If you have forgotten your username or password please go to this link and search for your account by either username or password. This will generate an email which will walk you through the process of regaining access to your account.

Questions for Administrators and Teachers:

Tutorial Videos

Tutorial Video: First Log In, Creating Your Center, and Activating Your Purchase

Tutorial Video: Creating a Class, Creating Users, and Enrolling Students

Tutorial Video: Finding Existing Users, Adding Teachers, Notifying Users of their Account

How to Activate a Recent Purchase 

If you have made a recent purchase and your homepage is saying you have no active seats, you likely need to redeem your purchase. 

From your Dashboard (Homepage) please follow the following instructions: 

  • Click “License Management” on the left. 
  • Click “Purchases” when it populates underneath License Management to be directed to the Purchases screen. 
  • If you have not yet created a License, click the link asking you to create a license, name it after your school or learning center, select the state it is located in, and click “Save Changes.”  
  • You should now be on the Purchases screen. From here you should see your recent purchase with a plus (+) sign next to it. Click the plus (+). 
  • Select your License from the dropdown and click “Save Changes” at the bottom of the screen. 

Your order is now redeemed and you can begin creating classes and adding students. 

How to Create a Class  

From your Dashboard (Homepage): 

  • Click “License Management” on the left. 
  • Click on “Center Rosters” when it populates underneath License Management 
  • Click on the name of your Center 
  • Click the “Add Class” button at the bottom of the page 
  • Type in a name for you class and click “Save Changes” at the bottom of the screen. 

How to Add Students to a Class 

Your students will not be able to see or access any of their materials until they are added to a class. 

To add students first go to your Dashboard (Homepage) and then: 

  • Click “License Management” on the left. 
  • Click on “Class Rosters” when it populates underneath License Management 
  • Click the name of the class you want to add students to. (If you have not yet created a class, see instructions above) 
  • Click the blue “Create User” button at the bottom of the screen. 
  • Enter your students’ email address, first name, and last name then click “Create User” at the bottom to automatically add them to your class.  
  • Once all your students are added, be sure to click the checkbox next to their name and underneath the course material you want them to have access to. 
  • Click “Save Changes” in the middle of the screen and your students will immediately have access to their materials 

How to Add Yourself as a Teacher for a Class 

  • Click “License Management” on the left. 
  • Click on “Class Rosters” when it populates underneath License Management 
  • Click the name of the class you want to add students to. (If you have not yet created a class, see instructions above) 
  • Click the blue “Find User” button at the bottom of the screen 
  • Click “Select” next to your name and email address 
  • Once back to the Roster Screen click the checkbox for “teacher” next to your name
  • Click “Save Changes” in the middle of the screen.

If none of the above solutions applied to your question, please fill out this form and we will respond shortly!